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PRIVACY AND SECURITY POLICY

 

All services provided in our store and ,………… registered at the address  ……………….Ltd. belong to our company and are operated by our company.

Our company may collect personal data for various purposes. Below, it is explained how the collected personal data is gathered and how these data are protected.

Through membership or various forms and surveys on our store, members provide certain personal information about themselves (such as name-surname, company details, phone, address, or email addresses) which are collected by our store as required by the nature of the business.

Our company may at times send campaign information, details about new products, and promotional offers to its customers and members. Our members can choose whether to receive such information during membership registration and can later change this preference from their account information section after login or unsubscribe via the link in the information messages they receive.

In the confirmation process conducted via our store or email, personal information sent electronically to our store by members will not be disclosed to third parties outside the purposes and scope specified in the "User Agreement" made with our members.

To identify system-related issues and to quickly resolve problems or disputes arising from the service provided, Our company records the IP address of its members and uses it. IP addresses can also be used to generally identify users and collect comprehensive demographic information.

Our company may also use requested information directly or through cooperating parties for direct marketing purposes beyond the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user if necessary. Information requested by our company or provided by the user or information regarding transactions conducted through our store may be used by our company and cooperating parties for various statistical evaluations, database creation, and market research, without disclosing the identity of our members, outside the purposes and scope defined in the "Membership Agreement".

Our company commits to keeping confidential information strictly private and secret, considering it a duty of confidentiality, taking all necessary precautions and care to ensure privacy and to prevent the complete or partial disclosure, unauthorized use or third-party disclosure of confidential information.

 

CREDIT CARD SECURITY

 

Our company prioritizes the security of credit card holders shopping on our e-commerce sites. Your credit card details are not stored in our system under any circumstances.

 

When you enter the transaction process, there are two things to check to ensure you are on a secure site. One is the key or lock icon located at the bottom line of your browser. This indicates you are on a secure internet page and all your information is encrypted and protected. This information is used only in connection with the sales process and per your instructions. Credit card information used during shopping is encrypted with a 128-bit SSL (Secure Sockets Layer) protocol independent from our e-commerce sites and sent to the relevant bank for verification. If the card's usability is approved, the shopping continues. Since no credit card information can be viewed or recorded by us, it prevents third parties from obtaining this information under any conditions.

The reliability of payment/invoice/delivery address information for orders made online by credit card is checked by our company against Credit Card Fraud. Therefore, for customers placing their first orders on our e-commerce sites, financial and address/phone information must be validated before the order can proceed to supply and delivery stages. For this verification, the credit card holder customer or the relevant bank may be contacted if necessary.

Only you can access and change all information you provide during membership registration. If you keep your login information securely, others cannot access or change your information. For this purpose, during membership procedures, a 128-bit SSL secure area is used. This system is an internationally unbreakable encryption standard.

E-commerce sites with hotline or customer service and clear address and phone information are increasingly preferred nowadays. Through these, you can get detailed information about any questions you have and obtain more reliable information about the trustworthiness of the company providing the online shopping service.

 

Note: We recommend checking that the company's full address and phone appear in online shopping sites. If you plan to shop, note all the phone/address details of the store from which you purchase before shopping. If you do not trust, verify by calling before shopping. All information about our company and its location is stated on all our online shopping sites.

 

MAIL ORDER CREDIT CARD INFORMATION SECURITY

 

Identity and credit card information you send to us by mail-order method will be stored by our company according to confidentiality principles. These data are kept for 60 days against possible bank disputes regarding credit card charges and then destroyed. Should any charge beyond the approved mail-order form amount for ordered products be deducted from your card, you can naturally dispute with the bank and prevent payment of that amount, so there is no risk. 

THIRD PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the website. Our company assumes no responsibility for the privacy practices and content of sites accessed through these links.Advertisements published on our company site are distributed to users through our advertising partners. The Privacy Policy Principles in this agreement apply solely to our store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These cases are limited to;

1. Compliance with mandatory legal obligations arising from laws, decrees, regulations, or other legal authorities in force;

2. To fulfill and implement the "Membership Agreement" and other agreements made between our store and users;

3. Requests for user information made properly by authorized administrative and judicial authorities for the purpose of conducting an investigation or inquiry;

4. Cases where giving information is necessary to protect users’ rights or safety.

E-MAIL SECURITY

Do not include your credit card number or passwords in emails you send to our Customer Service regarding any of your orders. Information in emails may be viewed by third parties. Our company does not guarantee the security of information transmitted via your emails under any circumstances.

BROWSER COOKIES

Our company may collect information about users visiting our store and their use of the website by using a technical communication file (Cookie). These technical communication files are small text files sent by an internet site to a user's browser, stored in memory. The cookie saves site status and preferences, facilitating internet usage.

Cookies help obtain statistical data on how many people visit the site, the purpose and frequency of visits by an individual, and time spent on the site. They assist in dynamically generating ads and content on user-tailored pages. Cookies are not designed to retrieve data from memory, your email, or any other personal information. Most browsers are designed to accept cookies by default, but users may change settings to block or receive warnings when cookies are sent.

Our company may publish or send updated versions of this "Privacy Policy" anytime on the site or via e-mail. Changes come into effect on the date published.

For all questions and suggestions regarding our privacy policy, you may send an email to ………………... You can also contact us using the contact details below.

Company Name :

Address :

Email :

Phone:

Fax: