Dear Customers, Potential Customers, and Website Visitors, as {TITLE TO BE INSERTED HERE} ("" or "Company"), we place great importance on the protection of your personal data. Within this scope, pursuant to the Personal Data Protection Law No. 6698 ("PDPL"), we would like to inform you about your personal data and processing procedures as the "data controller".
WHAT PERSONAL DATA IS PROCESSED
Your identification information (Full Name, Date of Birth, Turkish ID Number)
Your contact information (Address, email address, phone number)
Details related to your usage of the Site (Your behaviors on the Site, transactions, preferences, visited products, etc.)
Your assigned Username and Password
Your company information (Company name, phone, address)
Upon the conclusion of the ……… Agreement;
Your identification information (Full Name, Date of Birth, Turkish ID Number)
Your contact information (Address, email address, phone number)
If you request an invoice and share with us (Turkish ID Number, Tax ID Number)
If you make payment by credit card, processing for sending to the Payment Institution
In case the payment method selected is bank transfer, Bank IBAN and bank-related information you use,
If You Are a User;
Your assigned Username and Password
Your company information (Company name, phone, address)
Records of services provided by our Company (Request and Complaint Management)
Records generated with the form received related to your complaints
In case you are a user, within the framework of the electronic commerce system we provide, the data processing status is held for the purpose of ………. without determining the processing purposes and means, only storage and information related to your customers generated by system usage,
If You Give Permission for Electronic Commercial Communication;
Your identification information (full name,)
Your contact information (address, email address, phone number)
Details related to your usage of the Site (Your behaviors on the Site, transactions, preferences, visited products, etc.)
Your marketing-related information (Date of birth, Site usage, shopping habits, demographic member/user/customer information such as address and habits, every kind of product and service related shopping habits-preferences, likes and related comments, utilized campaigns, surveys, etc., contents, invoice contents, payment methods (cash, credit card, etc.) and payment details (installment amounts, etc.), old and new mobile/home/work phone/fax numbers, email addresses, identification information (cookies, web browser identifiers, IP, beacon, wired/wireless network connection information, etc.),
PURPOSES OF PROCESSING YOUR PERSONAL DATA
Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data;
General Purposes:
If you contact us, to resolve your problems and complaints and to be able to contact you if necessary, your identity and contact information,
To fulfill our obligations arising from legislation, to fulfill our other legal obligations primarily regarding information security with authorized public institutions and organizations, your identity, contact, invoice, shopping information,
In disputes arising from the contract, to use all kinds of rights for lawsuits, responses and objections against official institutions and organizations such as court, enforcement office, arbitration committee, your identity, contact, invoice, shopping information,
To distinguish the records we have created related to you in our system from records related to other customers, to enable you to benefit from post-sale operational processes without presenting an invoice/receipt, your identity and contact information
If you request the issuance of an invoice, your identity and invoice information for the purpose of issuing the invoice,
If you want to make a payment by credit card, your credit card information for the purpose of receiving the payment (credit card information is transferred to the payment institution without being recorded.)
To fulfill our retention obligations arising from legislation, your identity, shopping and invoice information
If You Are a User,
Within the scope of the User Complaint and Request Form to enable the improvement of our product and to respond to your requests instantly,
For the tracking of regular payments and for the management of electronic commerce environment with your account information, if provided to you,
For the sales you have made if you are a user, to ensure the operation of your e-commerce site,
To manage your requests within the scope of the services provided and to ensure the best service principle and to provide the best electronic commerce for Users,
For the management of your e-commerce site with our business partners to whom we transfer your data when requested or located on the website,
If You Give Permission for Electronic Commercial Communication
We process your identity, contact, shopping and marketing-related data for the purpose of creating/making general or personalized campaigns, advantages, promotions, advertisements, notifications, marketing activities, and to carry out any commercial communication activities directed at you.
METHOD AND LEGAL REASON FOR COLLECTING YOUR PERSONAL DATA
Your personal data is processed by {TITLE TO BE INSERTED HERE} based on your transactions on the Site, your requests and complaints, and your purchases, along with any kind of shopping, collection, delivery, transactions, survey completion, electronic commercial communication permission received by automatic methods or electronic systems on the Site.
{TITLE TO BE INSERTED HERE} collects your personal data based on the legal grounds of "processing personal data being necessary for the establishment and performance of a contract," "fulfillment of a legal obligation," and "processing of personal data being compulsory for the legitimate interests of the data controller" concerning the relevant processes on the Site; on the legal basis of "fulfillment of a legal obligation" regarding retention obligations arising from legislation; for users on the grounds of "processing personal data being necessary for the establishment and performance of a contract" and "processing of data being compulsory for the exercise of rights" concerning monitoring your requests and complaints; and based on explicit consent legal grounds in case you provide Electronic Commercial Communication Permission or for offering you new services with our business partners.
The existence of explicit consent; being clearly stipulated in other legislation applicable to our Company,
Being directly related to the establishment or performance of a contract, and the necessity of processing personal data belonging to the parties of the contract to provide requested products and services and to fulfill the obligations of the contracts you have signed,
Being compulsory to fulfill a legal obligation,
Being disclosed by the relevant person themselves,
Being mandatory for the establishment, exercise, or protection of a right by processing data,
Being mandatory for the legitimate interests of the data controller without damaging the fundamental rights and freedoms of the relevant person.
The presence of explicit consent; For personal data other than health data, explicit consent is not sought in legally stipulated cases,
Health-related personal data can only be processed without explicit consent of the relevant person by persons under confidentiality obligation or authorized institutions for the purposes of public health protection, preventive medicine, medical diagnosis, treatment and care services, and planning and management of health services and financing.
TRANSFER OF YOUR PERSONAL DATA
{TITLE TO BE INSERTED HERE} transfers your personal data;
With domestic and international business partners and service providers (call centers, services collecting personal data through devices, marketing consultancy, database, electronic communication service providers, consultancy, firms providing such services, etc.) domestically and abroad for IT technologies, marketing activities, or receiving consultancy requiring expertise and product/service support in the processes of personal data collection, and if domestic partners' servers are located abroad, abroad as well,
With our dealers and business partners for resolving your purchases and other product requests made through the Site,
To our business partners featured on and providing services on our site with your consent,
To authorized public institutions and organizations and judicial authorities for fulfilling our obligations to provide information and documents, and to exercise legal rights such as lawsuits and responses,
If you make payment by credit card, your credit card information is transferred to relevant banks, electronic payment institutions, or third parties providing services without recording by ………….. .
YOUR RIGHTS
Pursuant to Article 11 of the Law; through the methods specified in the "Contact" section of this Policy:
To learn whether your Personal Data is processed,
To request information if your Personal Data has been processed,
To learn the purpose of processing your Personal Data and whether it is used accordingly,
To know the third parties to whom your Personal Data has been transferred domestically or abroad,
To request correction of your incomplete or inaccurately processed Personal Data,
To request deletion or destruction of your Personal Data within the framework of conditions stipulated in the PDPL legislation,
To request notification of third parties to whom your Personal Data has been transferred,
To object to a result against you arising solely from automated systems analyzing the processed data,
To claim compensation for damages incurred due to unlawful processing of Personal Data.
CONTACT
You can submit your applications to …… as the Data Controller via the email address allocated for these application procedures at ………………. from your registered email address in the System, or in writing to the address indicated below of ……….. (Please note that where the relevant request must be made according to specific legal procedures, such procedures should be followed.)
Address:
Phone: